On December 21, 2006, Governor Granholm signed legislation to promote competition in providing video service in the state of Michigan. This legislation, known as Public Act 480, or more commonly known as the “Uniform Video Services Local Franchise Act”, creates a uniform franchise agreement that is to be used between each franchising entity and video provider in the state of Michigan. The Michigan Public Service Commission (MPSC) has been the designated agency to implement this Act.
If you are looking for information on the video/cable complaint process, Public Act 4 of 2009 here is a link to the Uniform Video Services Dispute Resolution Process
If you need to file a complaint here is the MPSC Video/Cable website where you will find a consumer tip regarding Filing a Video/Cable Complaint
If you are looking for more Video/Cable information here is a link to MPSC Video/Cable Consumer Information.
The Affordable Connectivity Program (ACP) is a federal program run by the FCC to assist qualifying low-income households to pay for internet service and connected devices such as laptops or tablets. Households may be eligible if their income is below 200% the Federal Poverty Line or if someone in the household receives a government benefit such as SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. If eligible, households may receive up to a $30/month discount on internet service, up to $75 a month discount on qualifying Tribal lands, and a one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50). Information regarding ACP may be found here: https://www.affordableconnectivity.gov/.